Boot-fitting Appointment Guidelines

All appointments are one hour for a single individual only. If you have multiple people in need of boot-fitting, each person needs their own appointment. Children under the age of 10 do not require an appointment. If you have any questions, call us at 503-288-6768.
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At Mountain Shop we offer extensive, professional boot modification and fitting services! Our expert boot fitters can create a totally customized fit from shell to liner and everything in between, as well as boot repairs and part replacements! We specialize in alpine, touring and telemark boots. And while we don’t sell snowboard boots, we are able to do some minor modifications on most snowboard boots.

Boot service labor charges start at $80/hour with a 1 hour minimum. Appointments are recommended for most services. Depending on the extent of the labor or modifications that need to be done, equipment will often need to be left with us for a duration determined by your boot fitter.

NEW BOOT FITTING

If you’re shopping for a new pair of ski boots this season, the best place to start is with a New Boot Fitting appointment. The fitting is complementary with no obligation to buy boots at the time of your appointment. You’ll get a full hour with one of our boot fitting pros where we’ll perform fit assessments and take measurements to determine the right boot profile for your anatomy. Then we’ll get you into some boots to try out different fit styles. Appointments recommended. While we do what we can to accommodate walk-ins whenever possible, we cannot guarantee availability at any time (especially during our busy winter season.)

When you purchase new boots at the time of your appointment, you’ll also get our Boot Fit Guarantee!

  • 2 free follow-up boot modification appointments (additional parts not included)
  • If you’ve skied your new boots up to 2 times during the current season and they just don’t feel right, simply book a follow-up appointment. If your boot fitter determines we cannot alter the boots any further for a better fit, we’ll exchange them for another pair.
  • Returns: see our Return Policies page

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BOOT MODIFICATION

If you’ve already got your own boots and just need some tweaks for a better fit – bring ‘em on in! From boot punches, to grinds, to heel inserts – we offer many different types of services to customize the fit of your boots. Boot modification services start at $80/hour with a 1 hour minimum, and does not include additional parts or pieces.

Appointments highly recommended. While we do what we can to accommodate walk-ins whenever possible, we cannot guarantee availability at any time (especially during our busy winter season.)

OTHER BOOT SERVICES

Buckle replacement, Rivet replacement, Liner molding, BOA replacement, Custom footbeds, Walk-mode repair.

Need something else? If you don’t see what you need on the list, or if you have a specific question about a service, give us a call! Or stop by for an assessment and a quote.

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WALK-INS

While appointments are not required for any of our boot services, we can’t guarantee that we will be able to accommodate walk-ins (especially in the busy winter season!) It’s best to call ahead when possible.

CANCELLATIONS AND NO-SHOW POLICY

Payment for the first hour is charged at the time of making an appointment. Cancellations ahead of the appointment time will be refunded 100% of their payment. WE DO NOT OFFER REFUNDS FOR NO SHOWS.