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CURRENT OPEN POSITIONS
Social Media and Ecommerce Assistant
Mountain Shop is hiring a Social Media and Ecommerce Assistant! As the oldest outdoor store in Portland, we pride ourselves on being a pillar of our local community of outdoor enthusiasts. We specialize in alpine skiing, alpine touring, cross country skiing, climbing and mountaineering, backpacking and trail running. We’re looking for someone who is passionate about spending time outdoors and wants to bring that passion into their work.
As a small business, this role will have a variety of responsibilities within organic social media management and ecommerce assistance. Candidates for this position should be familiar with organic social media strategy, content creation including basic photo and video editing (IE: IG reels), and copywriting, as well as ecommerce systems and customer service. The ecommerce aspect of this role will also require candidates to help with more hands-on responsibilities like order fulfillment. This is a full-time, year round position, reporting to the Ecommerce and Marketing Manager.
Requirements
- Full time availability, must be able to work Sundays and Mondays
- Organic social media management experience
- Content creation including basic photo and video editing (IE: IG reels)
- Preferred: some ecommerce experience
- Preferred: POS system experience
- High degree of attention to detail and organization
- Experience and strong understanding of Canva
- Willingness to help with occasional sales floor or rental assistance
- Preferred: outdoor enthusiast in one of our specializations, and familiarity with outdoor equipment
Responsibilities
- Social media management: management of organic social media including content calendar management, content creation, copywriting, utilizing scheduling software, editing photos and reels, data reporting, and attending weekly meetings.
- Ecommerce assistance: SKU and product editing, product listing audits, website audits, formatting product photos and descriptions, processing orders and returns, order fulfillment, customer service, order issues, and dealing with escalations.